Common queries answered
Frequently asked Questions
Items will be shipped via Singpost and will be delivered to customers post box.
Items will reach recipients within 5 working days for delivery within Singapore.
For other areas, subject to respective country’s postal service.
All sales are final and goods sold are not refundable. Defective items are eligible for return and refund. Please report the defect within 7 days of delivery by emailing admin@jewelleryonlinesg.com. The customer pays the postage to return a defective item. See our Shipping and Returns page.
A tracking number will be provided thru’ Singpost. Customers will be informed via their respective email provided.
Customers may email :
Admin@JewelleryOnlineSG.com
We deliver within Singapore, and to Malaysia, Brunei, Indonesia, the Philippines, Timor-Leste and the United Arab Emirates. See our Shipping and Returns page for rates.
We will try our best to pack the items in one package subject to the total weight.
